🛡️ Responsible Gambling
At 7gme, responsible gambling isn't just a page in the footer. It's a structural commitment: real control tools, a team trained to recognize warning signs, and 24-hour support in Portuguese for any user who needs it. Betting should be entertainment — and we genuinely believe that.
Understanding the Topic
Playing — whether betting on the Brasileirão, spinning a slot, playing Aviator, or joining a poker table — is a legitimate form of entertainment for millions of Brazilians. The vast majority of people who use 7gme does this in a healthy way: with a set budget, for recreation, without compromising personal finances or daily routine.
The responsible gaming is the practice of keeping that relationship with gambling balanced. It means playing for fun, not out of need. It means having a maximum amount you're willing to spend — and stopping when you get there. It means accepting that game outcomes are random and that no strategy guarantees consistent profit, whether in slots, crash games, or Sports Betting.
The problem arises when gambling stops being entertainment and starts interfering with other areas of life: finances, relationships, work, or mental health. This is not a character flaw — it is a recognized behavioral pattern that can affect anyone, regardless of income, education, or social background.
A 7gme exists to be a place for entertainment — not a trap. That's why we invest in real control tools, a support team trained to spot warning signs, and an internal culture that puts user wellbeing above any revenue metric. This page is here so you can understand the tools available, recognize the warning signs, and know where to turn if you need help.
Healthy vs. problematic gambling
Available Tools
All the tools below are available free of charge to any 7gme user — no red tape, no waiting period, no justification required.
Set a daily, weekly, or monthly deposit cap in your account settings. Once the limit is reached, the platform automatically blocks new deposits until the period resets — no exceptions, no workarounds. The limit takes effect immediately once set. To increase an existing limit, there is a 7-day grace period — an extra safeguard against impulsive decisions.
Beyond deposit limits, you can set a maximum loss limit per period (daily, weekly, or monthly) and a cap on individual bet amounts. When the loss limit is reached, betting is temporarily blocked until the next period. These tools apply across all formats: Sports Betting, slots, crash games, Live Casino, and poker.
Enable automatic on-screen reminders that appear after a set amount of play time — 30 minutes, 1 hour, 2 hours, your choice. You can also set a maximum session limit: once reached, the platform ends the session automatically and displays a mandatory break screen before you can log in again. Regular short breaks make a real difference when it comes to staying in control.
Need a break? Block access to your account for 24 hours, 3 days, 7 days, or 30 days with one click in your settings. The block is immediate: your session ends right away and you won't be able to log back in until the period is over. The suspension period cannot be shortened once activated — this is intentional, to protect you from impulsive decisions.
Self-exclusion is the most definitive option: once requested, your account is permanently deactivated and you cannot create a new account on 7gme using the same CPF. Your available balance is returned via Pix after identity verification. The request is made through chat or email support and takes effect within 24 hours. It's a serious measure — and we treat it that way.
You can turn off promotional emails and push notifications — including bonuses and cashback offers — in your account settings, without affecting essential security communications. For users who have activated deposit limits or account suspension, 7gme automatically pauses all promotional offers for the duration of the active restriction.
Step by Step
It's simple and takes no more than two minutes. Any user can configure the tools directly in their account — no need to contact anyone.
Log in to your 7gme account and click your profile icon in the top right corner. Select "Account Settings" from the menu.
Inside your settings, find the "Responsible Gambling" section. All limit, suspension, and notification tools are located there.
Set the values and periods that work for you: deposit limit, loss limit, session alert, or suspension period. Each tool has simple, straightforward fields.
Click "Save". The limits take effect immediately. You'll receive a confirmation email with the details of the active restrictions on your account.
To request permanent self-exclusion or if you need help activating any tool, reach our support team via the 24-hour in-platform chat.
Recognize the Signs
Catching it early makes all the difference. If you recognize any of these patterns in your own behavior — or in someone close to you — it's worth reaching out to our support team or a professional.
You start with a set amount in mind and end up betting far more — and that's the rule, not the exception.
After a loss, you raise your bets trying to win it back. The logic of "getting it all back in one round" is a serious warning sign.
You spend a good part of the day thinking about gambling, planning your next bets, or reviewing results — even when you're doing something else entirely.
You avoid talking to family or friends about how much time or money you spend on betting. Secrecy is often a sign that something isn't right.
You use money set aside for rent, bills, groceries, or other essential expenses to make deposits on the platform.
You feel anxious, irritable, or restless when you can't play — and gambling starts to work as a way to manage your mood.
You miss commitments, show up late, or see a drop in performance at work or school because of the time and energy you spend on betting.
You borrow money from friends or family, or use your credit card's revolving credit to keep betting after you've run out of your budget.
You have tried to cut back or stop gambling more than once and couldn't — even when you wanted to and had clear reasons to do so.
Reach our team right now via the 24-hour chat on the platform. If you prefer external and confidential support, call the CVV: 188 — available 24 hours a day, every day, free of charge from any mobile or landline in Brazil.
Our Commitment
A 7gme was built on a principle we don't compromise on: being an entertainment platform, not one that fosters dependency. That may sound obvious, but it makes a real difference in how we develop features, train our support team, and design promotions.
No bonus from 7gme was designed to make users bet beyond their limits. The weekly cashback exists to reward regular players — not to encourage anyone trying to recover losses. Promotions have terms written in plain language so you know exactly what you're agreeing to before you decide to participate.
The support team at 7gme receives ongoing training in identifying problematic gambling patterns. This means that if an agent notices behavior that raises concerns — such as very frequent deposits over a short period, a history of self-exclusion attempts, or messages suggesting distress related to losses — they are directed to offer responsible gaming tools and, when necessary, refer the user to external support resources.
Age verification is mandatory at 7gme: all users must confirm they are 18 or older at registration, and withdrawals above R$ 500.00 require photo ID verification before the first transaction is processed. This isn't red tape — it's protection. Platforms that allow minors to gamble cause real harm, and 7gme has zero tolerance for that.
User behavior data — deposit patterns, gambling frequency, session duration — is monitored internally to identify users who may be in a vulnerable situation. This monitoring is not used for commercial purposes: it exists solely to trigger proactive support protocols when the indicators suggest risk.
We know that a betting platform that genuinely looks after its users will lose some short-term revenue. We're fine with that. A user who gambles in a healthy, sustainable way for years is worth far more — to themselves, to their family, and to the reputation of 7gme — than a user who gambles compulsively for a few weeks and walks away with their life in disarray. That's the thinking behind every responsible gambling decision we make.
No account is approved without CPF confirmation and proof of legal age. Document verification before larger withdrawals protects users and the integrity of the platform.
Our team is trained to identify signs of problem gambling and to refer users to control tools and external support when needed.
Internal behavioral indicators are monitored to trigger proactive support protocols — with no commercial use of behavioral data.
Self-Assessment
This quick questionnaire is for personal reflection — it is not a clinical diagnosis. If several answers are "yes," it's worth reaching out to our support team or a professional.
Create your account, set your limits from day one, and enjoy the Brasileirão, the Libertadores, slots, and crash games as entertainment — within your budget, at your own pace.
Reach our team via the 24-hour chat on the platform or call the CVV: 188 — free, confidential emotional support available at any time from any mobile or landline in Brazil. If gambling is causing you distress, you don't have to go through it alone.
Common Questions
The most common user questions about control tools and responsible gambling on the platform.